Payment & Refund Policy

Payment Methods

We currently offer the following payment options at checkout:

Prepaid (Online Payment) — pay the full amount online via cards, UPI, net banking, or wallets.
Partial Payment — pay a partial advance amount online at checkout, with the remaining balance collected separately as per the terms shown at checkout.

All online payments are processed through secure, encrypted payment gateways. We do not store your card or payment details.

Order Confirmation

Your order is confirmed once payment (full or the applicable partial/advance amount) is successfully received. You will get a confirmation via email/SMS/WhatsApp.

Refunds

As per our Return & Exchange Policy, we do not offer cash refunds for change of mind or size selection errors — only exchanges for wrong size or wrong/defective products delivered. However, refunds (to the original payment method) will be processed in the following cases:

Order cancelled before dispatch.
An ordered item is out of stock and cannot be fulfilled.
An approved exchange cannot be fulfilled due to unavailability of the correct size/replacement, in which case a refund will be issued instead.

Approved refunds are processed within 5-7 business days to the original payment method, though your bank/payment provider may take a few additional days to reflect it in your account.

Order Cancellation

You may request cancellation of your order as long as it has not yet been dispatched. Once dispatched, the order can no longer be cancelled, but you may be eligible for an exchange as per our Return & Exchange Policy.